Guide Purpose:

• This guide IS designed to:
  • Show how to configure a Tenant.
• This guide IS NOT designed to:
  • Show how to setup a Tenant.

How to Get to Tenant Settings

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Companies button
4. Search or select tenant name
5. Click on tenant name
   

How to Configure Tenant Settings

1. Support Rep: Select the support representative for the account from the employee list in the dropdown
2. Disable Login: Disables the customers’ ability to log in to the portal
3. Collection API Key: This Key is what we provide to the customer to access our collection API as highlighted in the BLUE box
   1. Generate New key is clicked when a Collection Key does not exist for the Tenant
   2. Do not click on Generate New Key unless it’s approved by a manager
4. Signal Telemetry: Enables the vehicle telemetry tab to be visible to the customer
5. Optim-Eyes: Enables the Optim-eyes report section in the vehicle health tab
   1. For more information, please refer to our Setting up Features guide
6. Service Event Export with Public Link: Once enabled, it allows service event to be exported externally with a public URL link so anyone can view the event
   

1. URL Identifier: This is a URL identifier for the tenant
2. Tenant ID: This is the unique Tenant identifier in the database
3. External Event URL: This is a custom way to come up with a unique URL to share events to a third party
   1. We do not use this field anymore
4. Max Live Streams: This shows the amount of live streaming views that is allowed at the same time
   1. For example: If our customer would like to view 10 live streams. Our portal allows one viewer to use 4 cameras to live stream a vehicle at the same time. If 2 employees are already live streaming 4 cameras each, this will make a total of 8 live streams. The next employee that tries to live stream will only have access to 2 live streams.
5. Current Live Streams: This shows the number of live streams presently being viewed
6. Preferred Time Range: Select the time range from the dropdown for how far back to view a report within the portal
   1. This does not work for every report.
      

1. Hours Before Coaching Due: This is a time frame provided by the tenant to determine how long before a coachable event becomes overdue
2. Days for Repeat Infraction: This determine how long before an infraction can be considered repeated
   1. For example: The value in this field is set to 60 days. This means if the same infraction is repeated within the set 60 days, it will be considered a repeated infraction.
3. Monthly Score limit: This is a threshold set by out Tenant to limit infraction scores monthly. Once a driver exceeds this infraction score, they will be considered a risky driver.
4. Data Retention: This reflects how long a customer can save data in our system as highlighted in the BLUE The default time is 180 days and grayed out so no one can edit the time.
   1. The default can be edited based on request from the tenant, but they will have to pay if more days are needed
5. Coaching Session Mailing Group: This field is used to include anyone one that should be notified once a coaching session is completed as highlighted in the GREEN
   1. We do not use this field anymore
6. Configuration: This is where the service event JSON is configured.
   1. For more information, please refer to our Understanding safety and service JSON
      

1. Stop Status Callback URL: This URL is used to send back every stop that occurs during a route as highlighted in the GREEN box
   1. For more information, please refer to our Setting up Soft-Pak integration guide
2. Reviewer Callback URL: This URL is used to send back every event our reviewers complete
   1. For more information, please refer to our Setting up Soft-Pak integration guide
3. Video API Callback URL: This URL is used to send back every video event our videos complete as highlighted in the BLUE box
4. Logo File: This allows us to upload/change the customers logo to reflect on the customers portal as highlighted in the ORANGE box
   1. For more information, please refer to our resizing logo guide
5. Click Save