Our support team is a very integral part of our success story here at 3rd Eye. They are our first contact with our customer in case of any issues with any of our 3rd Eye Portal. Being knowledgeable about our portal; its functions; and several ways into how our portal works, keeps our support team equipped with the tools need to solve any of our customers issues or concerns. Our guides aim to help provide details on the best practice for your 3rd Eye Solution.

Knowledge Base Purpose:

• This Knowledge Base IS designed to:
  • Be a comprehensive packet of all available information related to supporting a customer..
• This Knowledge Base IS NOT designed to:
  • A script that steps you through the communication pathway.

How to Log into 3rd Eye Portal as an administrator

1. Go to our 3rd Eye Administrator Portal.
2. Input the email used to set your login in.
   1. This could be your dover email but not necessarily your windows login email.
3. Input the password you setup when you received your setup email.
   1. If you don’t remember your password, please follow step 4.
   2. If you remember your password, please skip to step 5.
4. Click on forgot password and follow the instruction to secure a new password.
5. Click on the login button to get access to the administrative portal.