Guide Purpose:

• This guide IS designed to:
  • Explain the features needed for our products to work
  • Show how to enable the features
  • Show how to configure the features
• This guide IS NOT designed to:
  • Explain 3^rd Eye products

How to Get to Features Page

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Organization button
4. Search and select the Tenant
5. Select the Division the features are needed for
6. Check the box on the features requested for
7. Click save
   

Features Definition and Configuration

Cummins Diagnostics

Cummins diagnostics is part of Optim-Eyes. It is an integration that we worked out with Cummins to allow them to send diagnostic messages to our device. We communicate these messages to their backend called Cummins Connect. This platform allows customers to see engine issues, triage the issues, and proactively maintain their engine by ordering parts. If there is a request for Cummins, the box needs to be checked and the profile assigned has Cummins enabled. The image below shows the Cummins feature highlighted in the RED box.

Optim-Eyes

This feature allows customers to see their vehicle's health information. In addition to the Cummins diagnostics integration, we offer two types of vehicle health information that are useful to our customers. Optim-Eyes Chassis focuses on the vehicle health of the engine, while Optim-Eyes Body focuses on the vehicle health of the body. If there is a request for Optim-Eyes, the box needs to be checked to enable Optim-Eyes and the profile assigned needs to have DM01 enabled.

If the customer request to only have Optim-Eyes for Chassis, the configuration steps in the section below will be used to enable the customer access vehicle health information. If the customer request to have Optim-Eyes for Body, the configuration steps in the section below will be followed and we’ll need to reach out to the data-lake team through their email (datalatesupport@doveresg.com) to submit a ticket so the vehicle health information on the body can populate for the customer.

The image below shows what Optim-Eyes looks like when populating Vehicle health Information. For more information on Optim-Eyes, refer to our guide on Digital QC – Optim-Eyes.

How to Configure Optim-Eyes

CONGIF 1

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Companies button
4. Search and select the Tenant
5. Check the Optim-Eyes box
6. Click save
   

CONFIG 2

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Users button
4. Search and select the Tenant
5. Verify the Vehicle Health permissions are checked for the user
   1. If this is not checked the user will not be able to view Optim-Eyes
   2. User should reach out to administrator for permission
6. Click save
   

Tracking and Interval

This feature enables customers to use our Certif-Eye product. This helps the customer with their Excise, IFTA (International Fuel Tax Agreement) and road usage data.  Excise tax is a tax imposed on the sale of specific goods or services in this case fuel. IFTA tax stands for international fuel tax agreement which is an agreement between 48 states and the 10 provinces of Canada that allows trucks to report and pay fuel taxes under a single license. For more information on Certif-Eye, refer to our Digital QC - Certif-Eye guide.

We should always default to Parcel for Tracking and 15 minutes for Interval. Parcel represents Excise, which is how most companies prepare their fuel tax. State in the tracking dropdown is selected if the customer explains that IFTA is used to prepare their fuel tax. We use a 15-minute interval as the default for how data is computed in our portal. However, this can be changed to the customer's preferred time upon request. The image below shows where the Tracking and Interval feature will be modified as highlighted in the RED box.

Service Event Review

This feature enables customer to use our Verif-Eye and Purif-Eye product to review events based on their needs. For example, If the customer would like to review overloaded container events, we will check the box for Service Event Review as shown in the image below highlighted in RED box and then configure the JSON to pull events for overloaded container. For more information on how the JSON is step up, refer to our guide on How to set up service Bureau.

How to Configure Service Event Review

CONFIG 1

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Companies button
4. Search and select the Tenant
5. Scroll down to the configuration field
6. Input the “Driver Triggered Categories” JSON
   1. Please refer to our guide on How to set up service Bureau for the JSON
7. Click Update
   

CONFIG 2

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Users button
4. Search and select the Tenant
5. Verify the Reviewer permissions is checked for the user
   1. If this is not checked the user will not be able to view Events
   2. User should reach out to administrator for permission
6. Click save
   

Live Streaming

This is a feature for our Magnif-Eye product that allows customer to live stream from the cameras installed on the truck in real time. To enable the Live Streaming feature, you must check the "Live Streaming" box, as highlighted in the RED box in the image below.

How to Configure Live Streaming

CONFIG 1

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Companies button
4. Search and select the Tenant
5. Make sure there is a value in the Max Live Streams field
   1. The value in this box represents the amount of live stream views our customer is willing to pay for
      1. For example: If our customer would like to view 10 live streams. Our portal allows one viewer to use 4 cameras to live stream a vehicle at the same time. If 2 employees are already live streaming 4 cameras each, this will make a total of 8 live streams. The next employee that tries to live stream will only have access to 2 live streams.
   2. Click save
      

CONFIG 2

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Users button
4. Search and select the Tenant
5. Verify the Live Camera Streaming permissions is checked for the user
   1. If this is not checked the user will not be able to live stream
   2. User should reach out to administrator for permission
6. Click save
   

Collection API

This feature enables customer to use our Verif-Eye product to allows customer to access the collection API. This allows the customer to access our collection API from the tenant location and any location in the divisions or subdivisions.  Collection API is how our customers can share their daily routes and stops with our system. For more information on collection API, refer to our guide on API- Collection API. To enable the Collection API feature, you must check the "Collection API" box, as highlighted in the RED box in the image below.

How to Configure Collection API

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Companies button
4. Search and select the Tenant
5. Check to see there is a collection Key available
   1. This Key is what we provide to the customer to access our collection API
   2. If a Key is not available, follow step 6
6. Click on Generate New Key
   1. This is to generate a new key that will be provided to the customer to access the collection API
   2. This should only be done when Collection Key is not available or setting up a new customer
7. Click save
   

Service Bureau and AI Review

This feature is for our Verif-Eye product that allows events to be sent to our 3^rd Eye review team for event review based on the customers needs. For example, if a customer would like us at 3^rd Eye to review overloaded container events for them, we will check the box for Service Bureau and AI Review as shown in the image below highlighted in Red boxes and then configure the JSON to pull events for overloaded container. For more information on how the JSON is step up, refer to our guide on How to set up service Bureau. AI Review allows us to use AI to identify events for review. This simplifies the process by only sending us images for the assigned need to our team for review.

Service Bureau and AI Review

This feature is for our Verif-Eye product that allows events to be sent to our 3^rd Eye review team for event review based on the customers needs. For example, if a customer would like us at 3^rd Eye to review overloaded container events for them, we will check the box for Service Bureau and AI Review as shown in the image below highlighted in Red boxes and then configure the JSON to pull events for overloaded container. For more information on how the JSON is step up, refer to our guide on How to set up service Bureau. AI Review allows us to use AI to identify events for review. This simplifies the process by only sending us images for the assigned need to our team for review.

How to Configure Service Bureau and AI Review

CONFIG 1

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Companies button
4. Search and select the Tenant
5. Scroll down to the configuration field
6. Input the “Driver Triggered Categories” JSON
   1. Please refer to our guide on How to set up service Bureau for the JSON
7. Click Update
   

Additional Note for Config 1

While this will be covered in our guide on How to set up service Bureau for the JSON, it is important to note the JSON required for this feature to work. The Service Bureau part of the JSON must say “True” and there as to be a section in the JSON right below the service Bureau that says “vaReview”. These 2 important pieces are what allows the events to be sent to our review team and for the AI review feature to function. Please see the JSON highlighted in the red box of the image below. 

CONFIG 2

1. Click on the Administration tab
2. Select the Configuration tab
3. Select the Users button
4. Search and select the Tenant
5. Verify the Reviewer permissions is checked for the user
   1. If this is not checked the user will not be able to view Events
   2. User should reach out to administrator for permission
6. Click save
   

How to configure Magnif-eye

CONFIG 1

1. Click on the Administration tab
2. Select the Finances tab
3. Select the Reviewer Groups button
4. Select Key accounts to pull up a list of all Tenants and their division
5. Check the Tenant or division needed.
6. Click save
   

CONFIG 2