Guide Purpose:

• This guide IS designed to:
  • Show how to fill out a profile request form
  • Shows how to submit a profile request
• This guide IS NOT designed to:
  • Show how Profile is created

How to Fill Out a Profile Request Form

Please find the link to the profile request form here

1. Insert the Tenants name in the “Customer Name” field
2. Select from the dropdown the vehicle body type
3. Select from the radio button option if the customer wants Magnif-Eye
4. Select from the radio button option if the customer wants Verif-Eye
   

1. Select from the dropdown the Verif-Eye hardware
   1. This will be dependent on the Verif-Eye hardware installed on the vehicle
2. Select from the dropdown the Verif-Eye Calculation type
   1. Calculation type is either in Time or Distance
3. Select from the radio button option if the customer wants Verif-Eye video
4. Select from the radio button option if the customer wants Purif-Eye
5. Insert any additional information in this field
   

How to Submit a Profile Request

Open a new email from Outlook

1. Insert the support team’s email
   1. support@3rdeyecam.com
2. Create a subject title for the email
   1. For example: “Customer name” New profile Request
3. Attach the Profile request form
4. Create the email body
   1. Include the vehicles the profiles will go on, if not all vehicles with the specific body type
   2. Include any other pertinent information that was not included in the form
5. Click send
   1. This will create a ticket in the support Zendesk