Guide Purpose:

• This guide IS designed to:
  • Show where to find vehicle Health
  • Show how to understand the information displayed in Fleet Health.
• This guide IS NOT designed to:
  • Show you how to diagnose and treat health symptoms

How to View Vehicle Health

1. Click on Vehicle Health tab
2. Select Fleet Health menu
3. Select tenant under division filter by searching or scrolling through the dropdown.
   1. Once tenant or subdivision is selected, we can only see vehicles under that tenant.
4. Select the Body type from the dropdown
   1. Once body type is selected, we can only see vehicles under the body type.
5. Select the Line of business from the dropdown.
   1. Once line of business is selected, we can only see vehicles under the business type.
6. Insert the vehicle name provided if you are looking for a specific vehicle
7. Select Health Tigger from the dropdown.
   1. This filter is used when we need a specific category of the health status
   2. Based on the health status category selected, it will only show vehicles that fails in that category.
   3. For example: If camera is selected, it will only show vehicles where the cameras failed/down.

Understanding The Fleet Health Page

Vehicle: This shows the vehicle name as defined by the customer.

Division: Shows the Division the vehicle is assigned to.

Body Type:  Shows the body type assigned to the vehicle.

LOB: Shows the line of business assigned to the vehicle.

Cameras: Are devices we install on our vehicles to capture images and videos internally or externally. Shows the number of cameras available and working

• Green shows the camera is available and working
• Red shows the camera is available but not working
• Gray means the port is not configured to download media (disabled).

SD cards: Are the recording storage devices inside our gateway units that are installed in the vehicle. Shows the number of SD cards available and working.

• Green shows the SD cards are available and working
• Red shows the SD cards are available but not working
• Gray shows the SD cards are not installed or currently unseated

Connectivity: Shows if the device is communicating with the cloud. The status of other categories is based on connectivity.

• When its red, the other health indicators show the last status available when the vehicle connected.
• When its green, the other health indicators show their status in real time.

GPS: Shows if the vehicle can tell its current location.

• Green means the vehicle was able to broadcast its location.
• Red means the vehicle was not able to broadcast its location.

J1939: Is the vehicle bus recommended practice used for communication and diagnostics among vehicle components. Shows J1939 is available and connected to our vehicle

• When its green, network is up on the vehicle.
• When its red, network is down on the vehicle.
• When its gray, network is not connected to the vehicle at all.

Export to csv: Allows the fleet health information to be exported to a spread sheet.

Details: This is an alternate way to get to vehicle details.