Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Helpjuice Import
  • 3rd Eye Support Docs_061725

Managing User

Written by Chris Britton

Updated at July 22nd, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Soft-Pak Help Center
  • TIRC Help Center
  • Helpjuice Import
    3rd Eye Portal 3rd Eye Support Docs_061725
  • ARK Knowledge Base
    Eye-Site Help Microsite Help Admin Help
+ More

User

Explain 3rd eye user. and our internal team members supporting the customer. 

Users Page

User page shows the list of names of individuals that can access a company's 3rd Eye portal account. This page also reveals the role permissions each user has on the portal, the Division within the tenant the user has access to and also identify which infraction the user would like to be notified of.

New Users Page

This page is used to create new account user for the tenant's 3rd Eye portal. The full information and the role permission of the user will be selected on this page and an activation email will be sent to the user. The list of people on this page are people yet to activate their access to the account through the link sent to their email.

Deactivated Users Page 

This page shows the list of individuals that no longer has access to the 3rd Eye portal account of a tenant. It retains the role permission the individual had before being terminated and the information no longer exist. From this page, we could reactivate a user back to their initial role permissions thereby making activation a seamless process.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Creating a User
  • Creating a New Tenant
  • Editing Vehicle Details
Terex Corporation logo
Products & Solutions
  • Equipment
  • Services
  • Merchandise
  • Terex Telematics - Terms of Use
  • Digital Solutions
Company
  • Purpose, Mission & Values
  • Culture & Inclusion
  • Contact Us
  • News
  • Press Releases
  • Intellectual Property & Patents
  • UK Group Tax Strategy
  • Suppliers
Sustainability
  • Product Innovation & Customer Solutions
  • Responsible Operations
  • Team Member & Community Engagement
  • Governance
  • Modern Slavery Statement
  • California Transparency Policy
Investors
Careers
  • View Job Openings

Looking for a Terex dealer ?

Preferences
Site Map
Linking
Terms of Use
Privacy Policy
Cookie Notice
Accessibility
© 2025 Terex Corporation. Terex, the Terex Crown Design, Works For You, Genie, Powerscreen, Finlay, EvoQuip, CBI, Ecotec, Fuchs, Advance, Bid-Well, Simplicity, Cedarapids, Canica, Jaques and Franna are trademarks of or licensed by Terex Corporation or its subsidiaries.
Expand