Setting up a New Maintenance User
Written by Chris Britton
Updated at July 22nd, 2025
- Go to “Administration”
- Click “New Users”
- In the New Users tab you will see all users who have been sent user creation requests and have not set up their accounts.
- Click “Create”
- Fill in the employee information:
- It is important you provide all the available information as this is what 3rdEye will use to understand issues when your team calls in or places a ticket.
- Select the appropriate role for the user.
- If you hover over a roll a tool-tip will appear showing you what the role can do.
- Select division access for the role.
- Choose the sites/locations the user will be able to see and get information from.
- Click Create
