Dictionary
Written by Chris Britton
Updated at July 23rd, 2025
| Term | Definition |
|---|---|
| 3rd Eye | 3rd Eye Digital is the best fleet management tool to modify your drivers' behavior, reduce accident costs and generate more revenue from your vehicles. This is our company and all members reviewing this document in some way work for are related to 3rd Eye. URL for Marketing Materials: https://www.3rdeyecam.com/ |
| Active Feedback |
In 3rd Eye Portal, this is a feature shown in multiple tabs.
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| Application Programming Interface (API) | An application programming interface is a way for two or more computer programs to communicate with each other. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build or use such a connection or interface is called an API specification. The API Specification may be communicated using a Swagger or sharing a YAML file. |
| Artificial Intelligence (AI) | A way to utilize computers to perform problem solving. Typically by taking multiple examples of a situation and tagging those examples so that the machine can learn to solve similar problems. Example, imaging teaching a child to stop at a stop-sign, this has to be done by showing the child what a stop-sign looks like with enough examples. Once they learn some defining attributes such as shape, color, size, and/or the word Stop they will recognize these Stop Signs in the future. |
| Association | A mechanism of linking an end-user to an event. Association involves looking at an event in Verif-Eye and determining who the event was for by using various different calculations. For example if Joe sets out his trash can and the driver then dumps Joes' trash can into the hopper, then association is linking the driver servicing the trash to Joe. |
| Atlassian | The software used for managing development tickets and viewing the 3rd Eye Wiki system confluence. Synonym(s): Confluence, JIRA |
| Automated Front Loader (AFL) | A refuse collection vehicle that is designed for residential garbage. This type of collection mode uses a Curotto-Can to gather garbage from in front of the vehicle. This device attaches to a Front End Loader, allowing for more efficient garbage collection by keeping the drivers eyes forward. Synonym(s): Residential Front End Loader (RFEL) |
| Automated Side Loader (ASL) | A refuse collection vehicle that is designed for residential garbage. This type of collection mode uses an arm that is mounted behind the cab, but in front of the body. The arm is typically mounted facing the right, curb-side, direction. This allows for the refuse vehicle to easily grab containers while keeping to the right side of the road. Drivers typically need to look over their shoulders to view the service they are performing. |
| AWTI | The original name for 3rd Eye. This acronym is still in the certain portions on the portal, but this is no longer used as the brand name. Synonym(s): 3rd Eye |
| Backup Camera | The camera label on a vehicle facing away from the rear. This camera is used so a driver can easily see behind when they reverse. |
| Base Profile | The profile that controls what the Gateway, or vehicle, can trigger. This is used to enable our products such as Verif-Eye, Optim-Eyes, Magnif-Eye, etc. Synonym(s): Master Configuration File (MCF), Profile, CCM Base Profile |
| Battery Disconnect | A cutoff switch is installed on or near the battery, and is used primarily to prevent battery charge depletion and for long-term storage. This cutoff switch can be added to the negative side or the positive side of the battery. Synonym(s): Positive Disconnect, Negative Disconnect |
| Bayne | Bayne specializes in the design, manufacturing, and assembly of hydraulic cart lifters in our state-of-the-art facility. Bayne is one of the ESG Operation companies and is a part of the same organization as 3rd Eye. |
| Business Intelligence (BI) | Leveraging software and services to transform data into actionable insights that inform an organization. This information is used to power strategic decisions and processes. For example using a report on ticket resolution times to understand if each team member is giving tickets the proper and throughout review. |
| Billing Original Division | This will show the original division a vehicle was in before it’s moved to another division. It helps users understand which division a vehicle was originally assigned to before moving it to a new division. |
| Blocker | A type of DSR that requires all hands on deck, an immediate response. A Blocker interrupts a sprint, and will be picked up immediately. Blockers must cause full system non-functionality or have massive impact to the business. Synonym(s): DSR |
| Body | The portion of the truck that rests on top of the chassis. The body in a garbage truck is the portion Heil makes, and is where the garbage is dumped into after servicing a bin. |
| Body Codes | These are signals distributed by the Body Controller across the J1939 network. These unique signals allow 3rd Eye to understand what is happening on the body of a garbage truck and trigger events downstream to derive value. This is also used by the Eye-Site team for predictive maintenance and data analysis. Synonym(s): Heil Cortex |
| Body Make | The manufacturer of the body on the truck. These vary based on the type of truck, but the body manufacturer in the case of Garbage trucks would be groups such as Heil, McNeilus, etc. This information is important as it helps our team understand generally how the truck should function. |
| Body Model | The specified model of the body of the truck. In the case of a Ford this would be like the F150. In the example of Heil this would be the Half/Pack. This information is important as it helps our team understand exactly what specific truck body they are dealing with. |
| Body Serial Number | It’s a unique number attached to the body of a vehicle showing the position of the body in a series for identification. The unique identification number is synonymous with a VIN on a chassis but utilized for the Body side. |
| Body Type | The specifies the body category attached to a vehicle. Body categories are groups that help identify the type of body for ease of understanding. For example for a refuse collection vehicle a body type would be an AFL (Automated Front Loader) this is a body on a vehicle that is designed for collecting residential garbage in conjunction with a Curotto-Can. |
| Body Year | The specified year the body was manufactured. This is important as different years may have different functionalities available to them. For example a 2001 Heil Half/Pack does not support Heil body signals, but as 2017 does. |
| Breadcrumb | The latitude and longitude at a specific point of time. Breadcrumbs are created by the vehicle every second to identify where the vehicle is throughout the day. This information is pivotal as it allows 3rd Eye to understand where vehicles drove and how long they were moving. |
| Bug | An error, flaw or fault in the design, development, or operation of computer software that causes it to produce an incorrect or unexpected result, or to behave in unintended ways. |
| Cam Profile | A profile that controls the number of cameras enabled and if they capture audio/video. Typically, most customers use our standard camera profiles, but there are a few cases such as Waste Management that use camera profiles where the audio is disabled. Synonym(s): CCM Cam Profile |
| CAN Bus | On a vehicle there is a network that is designed to allow truck systems to communicate to each other. CAN stands for Controller Area Network and is used in various applications to help devices function on the vehicle. In 3rd Eye we call this the J1939, and this system is critical for product functions including Certif-Eye, Magnif-Eye, and Verif-Eye. Synonym(s): J1939, CAN |
| CCM Environment | A filter mechanism that changes what profiles can be selected for a gateway. The CCM Environment allows us to separate profiles into groups such as "Test" and "Production" while still making them accessible. |
| Certif-Eye | One of 3rd Eye's main product offerings. Certif-Eye is the product designed around taxation and vehicle utilization. Certif-Eye focuses on capturing odometer, engine hours, fuel usage, and breadcrumbs. This information is used for helping with filing such items as IFTA and Excise Fuel Tax Recovery. |
| Chassis | The portion of a vehicle that includes the cab, engine, and frame rail. Typically the body sits atop the chassis, so in the case of a Garbage Truck the body, component holding the garbage, would sit on top of the chassis. |
| Chassis Make | The manufacturer of the chassis. There are many different builders of chassis some key examples are Mack, AutoCar, Peterbilt, Ford, etc. As the chassis is the base of the vehicle every car manufacturer is also a chassis manufacturer. This is important for us to understand as it sets expectations on how cables will be routes, what types of harnesses are needed, and if functionality will be supported. |
| Chassis Model | The specific model of the chassis that is used. In the case of a car this would be like a Honda Sonata or a Ford F150. The model is important as it allows the team to understand the specific J1939 harness that would be used or required. |
| Chassis VIN | This is the identifying number for a specific chassis (the vehicle). The acronym VIN stands for Vehicle Identification Number. The VIN is required for any motor vehicle from a small car to a large 18-wheeler. The VIN is standardized by the National Highway Traffic Safety Administration and is always a 17-character identifier. In 3rd Eye the VIN is critical for various product functions such as the Collection API, and the Vehicle API. Synonym: Vehicle VIN, VIN |
| Chassis Year | The year the chassis was manufactured. The chassis year specifically determines expected functionality. A Peterbilt made in 2007 does not support the same J1939 values as a Peterbilt made in 2021. This is important as it is the final attribute needed to understand what specific J1939 harness would be needed in order to use the J1939 signals. |
| Classic | The original user interface and experience of the 3rd Eye Portal. This system is where users are able to log in and view their 3rd Eye systems and all related data. This is planned to be replaced with Eye-Site in the near future. Synonym(s): TEMWA, Portal |
| Cloud | The delivery of different services through the Internet, including data storage, servers, databases, networking, and software. A cloud solution is one where the system operates with a service provided via the internet. The 3rd Eye Portal (Classic or Eye-Site) are Cloud based solutions. |
| Collection API | A customized API developed by 3rd Eye used for Verif-Eye functionality. The collection API involves a Tenant linking routes and end-users to 3rd Eye system so the 3rd Eye system can perform customer association. The collection API also allows 3rd Eye to send back results from the Service Bureau. |
| Comment Section |
In 3rd Eye Portal, this is a feature shown in multiple tabs.
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| Commercial Association | A type of end-user association based on the location of the bin in relation to the service point of the vehicle. This type of model looks for the closest end-user GPS point to the GPS point where the service occurred then ties them together as an association assuming the end-user meets some additional criteria. Synonym(s): Proximity Association |
| Confluence | A web-based corporate wiki developed by Australian software company Atlassian. Confluence is where Product Management and Development manage products and store ancillary details. Information found in confluence includes innovation project priorities, profile definitions, support documentation, cloud release boundaries, etc. Synonym(s): Atlassian |
| Connectivity | This shows that the 3rd Eye equipment installed is connected to a cellular provider and tells us of its signal strength. Connectivity is important as if the vehicle is not connecting to our system, it cannot drive value to the customer. Vehicles need to connect to upload data for all products: Certif-Eye, Magnif-Eye, Optim-Eyes, Purif-Eye, and Verif-Eye. |
| Contamination | The action of identifying if waste within a load has objects that do not match expectations. Example would be identifying in a cardboard only dump if there is grass trimmings or plastics. Synonym(s): Purif-Eye |
| Contamination Camera | The camera label on a vehicle on the hopper that is designed for Purif-Eye. The hopper camera is typically on the back of the hopper facing down into the bottom of the hopper. The contamination camera should have a specialized light bracket designed to protect the camera and provide illumination at night, and differs from a hopper camera for it's purpose. |
| Critical | A type of DSR that requires response in the next available sprint. A Critical causes planned sprint disruptions and will block other items in the next sprint being completed. Critical must cause full product dysfunctionality or disrupt key product values. Synonym(s): DSR |
| Cummins Connect | This is for solution designed by Cummins that allows communication of engine data for predictive engine maintenance. Cummins manufactures engines and is one of the main players in the chassis industry. Cummins Diagnostics is a part of INSITE a program by Cummins that helps drive maintenance value. In 3rd Eye Cummins Diagnostics is a part of the Optim-Eyes product. If J1939, CAN, is not connected this product will not work. Synonym(s): Cummins Diagnostics, INSITE |
| Cummins Diagnostics | This is for solution designed by Cummins that allows communication of engine data for predictive engine maintenance. Cummins manufactures engines and is one of the main players in the chassis industry. Cummins Diagnostics is a part of INSITE a program by Cummins that helps drive maintenance value. In 3rd Eye Cummins Diagnostics is a part of the Optim-Eyes product. If J1939, CAN, is not connected this product will not work. Synonym(s): Cummins Connect, INSITE |
| Curb Side Camera | The camera label on a vehicle facing from the cab backwards on the curb side of the vehicle. This camera is used so a driver can easily see their right side blind spot. |
| Curotto-Can | A can that goes on the front of a FEL and has an arm on the side that extends out to the right, curb-side, of the vehicle. This arm is designed to grab residential style containers. Vehicles using the Curotto-Can are classified as Automated Front Loaders (AFL) or Residential Front End Loaders (RFEL). Curotto-Can is proud to be the fastest, most efficient automated garbage truck solutions in the Waste Industry. We make trash collection faster and safer. Curotto-Can is one of the ESG Operation companies and is a part of the same organization as 3rd Eye. |
| Current Tampering Count | This shows the number of times our 3rd Eye gateway has being tampered with. Tampering is a trigger on the gateway when the device believes a user is tampering with it. The number may not reflect reality, but is our best guess. |
| Customer Association | The mechanism to tie a service verification or service exception to an end-user. The basis of customer association is based on combination of attributes including the route, the type of vehicle, the type of waste collected, and the line of business. Synonym(s): Parcel Association, Proximity Association |
| Customer Relationship Manager (CRM) | A technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. In 3rd Eye we use Salesforce as our CRM, this system holds all our customers, their orders, and their contacts. |
| Datalake | The database that is used to integrate all ESG data sources. This solution allows for 3rd Eye, Heil, and Soft-Pak to integrate their data for reporting. The Business Intelligence team utilizes Power BI to represent this data visually. Synonym(s): Eye-Site BI, Power BI, Snowflake |
| Dealer List | This shows all the dealers that are approved to do an install for 3rd Eye equipment’s. In the 3rd Eye Portal the installation source allows you to confirm the dealer. |
| Decommissioned On | It’s a date field that shows when the vehicle was deactivated or decommissioned. Decommissioning is disabling the 3rd Eye Hardware, so that is no longer is accessible to the customer and stops communicating with our backend. Once a device is decommissioned it can be reenabled at a later state, if necessary, but when a vehicle is decommissioned, it is no longer billed for to the end user. |
| Demo Portal | The demo portal is a specialized portal used by key customers to test out new features. In the release cycle for new cloud software the updates get released in order: Test, Stage, Demo, Production. Demo is updated the Monday prior to a production release and unlike production is not a copy of any existing environment. To log into the Demo Portal you must put in a DSR or already have an account. The URL for Demo is: https://demo-bwa.3rdeyecam.com/tem/awti/login |
| Development Support Request (DSR) | This is a ticket type used in JIRA to request support from our development team. The typical reason for a DSR is to get assistance on resolving a Bug, IT Support, or User access. DSR have a priority that helps determine their readiness to be responded too: Blocker, Critical, Major, Medium, Minor, Trivial. When submitting a DSR make sure you understand the priority to best ensure you get the required response. Incorrectly prioritizing a blocker may cause downstream issues that slow down the teams effectiveness. Synonym(s): Blocker, Critical |
| Disconnect | A battery disconnect switch cuts off the connection between a battery and accessories that can drain it. It lowers the chances of the battery malfunctioning and protects it against electrical fires and theft. |
| Division | The building/location where the haulers business is managed. Typically a hauler will have multiple divisions where they park their vehicles so they can easily service their customers. For example FedEx is headquartered in Little Rock Arkansas, but it has divisions all across America that they use for loading packages onto vehicles that deliver packages. Synonym(s): Site |
| Driver | A person who drives a vehicle. Synonym(s): Operator |
| Driver Camera | The camera label on a vehicle facing the inside of the cab towards the driver. This camera is used so a hauler can see a specialized view for Magnif-Eye. This camera is designed specifically to capture safety related information of the driver. Synonym(s): Window Unit |
| Driver Shift Time Zone | This is a field in 3rd Eye that is used to identify the time zone for a driver shift. If your running multiple shifts on your vehicle you may want to auto-assign the driver based on the time, as the shifts would be static. The Driver Shift Time Zone allows you to have two or more drivers on a single vehicle that dynamically shifts the vehicle based on the time of day. |
| Edge | Computing that is done at the device level, different to Cloud Computer, edge relies on the device connecting to the cloud in order to do the processing. The 3rd Eye Gateway is an Edge device as it create events that our then sent to our cloud. |
| Electrical Pressure Switch | A pressure switch is a simple electromechanical device that is triggered by pressure to turn an electrical circuit on or off. We use these switches to understand if an electrical device is turned on. In the case of a Garbage truck, this may be if the system uses an electric tipper. |
| End-User | The tenants customer(s). These are the people who put their trash out on a garbage route or the business who had a 6yd commercial container. In 3rd Eye these are referred to as Collection Stops. |
| Engine Make | 3rd Eye system is installed on Vehicles primarily, and the Engine Make is an auto populated field that displays the engine manufacturer for the vehicle. This field is not always available and depends on the specific engine if the messages are broadcasted. |
| Engine Model | 3rd Eye system is installed on Vehicles primarily, and the Engine Model is an auto populated field that displays the engine model number for the vehicle. This field is not always available and depends on the specific engine if the messages are broadcasted. |
| Engine Serial Number | 3rd Eye system is installed on Vehicles primarily, and the Engine Serial Number is an auto populated field that displays the engine unique serial identification number for the vehicle. This field is not always available and depends on the specific engine if the messages are broadcasted. |
| Environmental Solutions Group (ESG) | Environmental Solutions Group is an amalgamation of companies, whose mission is to develop solutions for the waste collection industry and greater transportation-reliant adjacencies. Currently ESG includes: Heil, Marathon, Soft-Pak, Bayne, Curotto-Can, 3rd Eye, and Parts Central. |
| Enterprise Resource Planning (ERP) | Enterprise resource planning (ERP) refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations. |
| Excise Tax | A legislated tax on specific goods or services at purchase such as fuel, tobacco, and alcohol. Specific excise taxes are a set tax or fee added to a certain product on a per-unit basis, such as gasoline at a per gallon basis. An excise is considered an indirect tax, meaning that the producer or seller who pays the levy to the government is expected to try to recover their loss by raising the price paid by the eventual buyer of the goods. |
| Excise Fuel Tax Recovery | The option for a business to recover Fuel Excise Tax based on the usage of the fuel that did not impact public infrastructure. Typically filling out a Form 8849 from the IRS with proof of utilization will allow for some or all recovery in various states. This recovery is offered for example for fuel used on a garbage truck to operate the body or when the vehicle is on a landfill or other private property. Synonym(s): Certif-EyeParcel Tracking |
| Eye-Site | The customer solution to drive value out of information. Interface for the Connected Collection platform foundation. This is the culmination of all the parts bringing together the new Angular UI, the Business Intelligence, and the customer experience into one comprehensive solution. |
| Eye-Site BI | The BI component of Eye-Site. The mechanism to utilize this solution will be driven through Power BI and the data processed in Snowflake. This is a team independent to the current development team. Synonym(s): Datalake, Power BI |
| Eye-Site UI/UX | This user experience is based on Angular and will replace Classic in the near future. This Synonym(s): UI/UX |
| Front End Loader (FEL) | A refuse collection vehicle that is designed for commercial garbage. This type of collection mode uses forks that are in front of the cab. The forms typically will lock into either side of a standard commercial container allowing the vehicle to then lift the container over the cab and dump the waste into the hopper. |
| Forward Camera | The camera label on a vehicle facing from the cab facing out the windshield of the vehicle. This camera is used so a hauler can see a specialized view for Magnif-Eye. This camera is designed specifically to capture safety related information. Synonym(s): Window Unit |
| Fuel Type | This is a chassis specific message that identifies the fuel that is used by the engine. This message is not always available and is dependent on if J1939 is connected. Examples of fuel would be Diesel, Biofuel, Ethanol, Gasoline, etc. |
| Gateway | The 3rd Eye device that is installed into the vehicle. This is a silver box that is the power house of the 3rd Eye system, and is a computer running Linux based operating system. This device captures all the Magnif-Eye and Verif-Eye events, as well as all information from the J1939. If the Gateway is not functioning the vehicle will not properly appear on the 3rd Eye Portal: Classic or Eye-Site. Synonym(s): UDU,V3, V4, |
| Genesis | The new 3rd Eye device that will be replacing the V4. This new device is going to be a black box that similar to the Gateway will be the power house of 3rd Eye. It will add new powerful features that currently do not exist on our currently available products: HD Support, AI Image Analysis, AI Video Analysis, and High Precision GPS. |
| Global Positioning System (GPS) | Provides geolocation and time information to a GPS receiver anywhere on or near the Earth where there is an unobstructed line of sight to four or more GPS satellites. It does not require the user to transmit any data, and operates independently of any telephonic or Internet reception, though these technologies can enhance the usefulness of the GPS positioning information. |
| Hard Reboot Count | This shows the total amount of time the vehicle has been hard rebooted. Hard reboot is a specialized process that 3rd Eye Service technician can perform to reset the device. A hard reboot would be like pulling the plug, so that you can restart the system in case it freezes or gets stuck in a process. |
| Hauler | A person or company employed in the transport of goods or materials by road. Typically for 3rd Eye this refers a tenant specifically in the Garbage industry, a refuse hauler. |
| Heil | Heil is the industry leader in garbage truck body design and specialized refuse body manufacturing. Heil is one of the ESG Operation companies and is a part of the same organization as 3rd Eye. |
| Heil Cortex | The computer installed in a Heil Garbage truck that allows the operator to control various functions on the vehicle. This machine is connected to the J1939 standard network and sends signals across the network that can be picked up by 3rd Eye through the Gateway. Synonym(s): Body Codes |
| Helper | An additional operator typically on a Rear End Loader (REL) that loads the refuse into the hopper. A typical rear loader may have two helpers either side who ride on the back of the vehicle while on route. |
| High Definition (HD) | Video or image of higher resolution and quality than standard-definition. Typically HD is classified as anything higher than 480 vertical pixels by 720 horizontal pixels. Standard definition for example would be a Tube TV or a CRT monitor, compared to your iPhone or a new flat screen TV. The 3rd Eye 2020T is a standard definition camera. |
| Hopper | The portion of a garbage truck where the refuse is dumped into. In the case of a Front End Loader (FEL) or Automated Side Loader (ASL) the hopper is behind the cab. In the case of a Rear End Loader (REL) the hopper is at the back of the unit. |
| Hopper Camera | The camera label on a vehicle on the hopper that is designed for Magnif-Eye. The hopper camera is typically on the back of the hopper facing towards the cab and is designed to see if the container is aligned. The hopper camera should have a white bracket designed to protect the camera, and differs from a contamination camera for it's purpose. |
| Hydraulic | Denoting, relating to, or operated by a liquid moving in a confined space under pressure. |
| Hydraulic Cylinder | A mechanical actuator that use pressurized hydraulic fluid to produce linear motion and force. Hydraulic cylinders are used to give a unidirectional force through a unidirectional stroke. It has many applications, notably in construction equipment, manufacturing machinery, elevators, and civil engineering. |
| Hydraulic Pressure Switch | A pressure switch is a form of switch that operates an electrical contact when a certain set fluid pressure has been reached on its input. In the case if refuse most equipment on a truck utilizes hydraulics in order to perform service. We are able to tap into the hydraulic line in order to identify if the pressure on the line exceeds a specific PSI. If this value is exceeded we can trigger an event that captures images or videos of what occurred. Synonym(s): Pressure Switch |
| Inclinometer | An inclinometer or clinometer is an instrument used for measuring angles of slope, elevation, or depression of an object with respect to gravity's direction. In the case of 3rd Eye we use an Inclinometer to calculate the angle of a non-Heil FEL. The angle on the arm allows us to calculate if service is/isn't occuring. |
| Individual Configuration Profile (ICP) | These are sub-profiles as a part of the master configuration file (MCF). These individual configuration provides control various sub-functionality of the vehicle. Each ICP controls unique attributes on the gateway such as cellular provider, GPS settings, engine data such as J1939, etc. Synonym(s): Profile |
| Innovation Funnel (IF) | This is a project in JIRA and Confluence that is used by the Product Management team to track and prioritize all product enhancements related to CLOUD and EDGE. Any new project such as adding a button to quickly view the last image from each camera available is an Innovation Funnel request. This is for new enhancements/improvements that fall outside the category of a DSR (Development Support Request). |
| International Fuel Tax Agreement (IFTA) | The International Fuel Tax Agreement is an agreement between the lower 48 states of the United States and the Canadian provinces, to simplify the reporting of fuel use by motor carriers that operate in more than one jurisdiction. IFTA tax filing allows multi-state haulers to make sure the taxes on their fuel usage gets paid fairly to the state where the vehicle operated. For example if your site Synonym: State Tracking |
| Innovation Funnel (IF) | This is a project in JIRA and Confluence that is used by the Product Management team to track and prioritize all product enhancements related to CLOUD and EDGE. Any new project such as adding a button to quickly view the last image from each camera available is an Innovation Funnel request. This is for new enhancements/improvements that fall outside the category of a DSR. |
| INSITE | This is for solution designed by Cummins that allows communication of engine data for predictive engine maintenance. Cummins manufactures engines and is one of the main players in the chassis industry. Cummins Diagnostics is a part of INSITE a program by Cummins that helps drive maintenance value. In 3rd Eye Cummins Diagnostics is a part of the Optim-Eyes product. If J1939, CAN, is not connected this product will not work. Synonym(s): Cummins Connect, Cummins Diagnostics |
| Installation Source | Tells us who is doing the 3rd Eye installation. This is important the installation source would allow us to determine who is responsible for the work and the labor costs for servicing product under warranty. Different installation sources include: Customer, Dealer, Factory, and 3rd Eye Installer. |
| Installed Cameras | Shows the cameras on a vehicle and where they are located on the vehicle. This is critical to understand how many cameras are actually installed on the vehicle versus what the configuration on the vehicle is set up for. If a vehicle has more cameras than what is configured there may be a mistake. Not understanding what the customer has can causer products to not function properly such as Magnif-Eye, Purif-Eye, and Verif-Eye. These fields allow you to label a camera with one of the following criteria: Backup, Contamination, Curb-Alley, Curb-Side Cab, Driver, Front, Hopper, Property, PSV, Street-Alley, Street-Side Cab, Other. |
| Installs | In 3rd Eye an install is when a team at 3rd Eye, an authorized dealer, or OEM deploy 3rd Eye Gateway and cameras in a haulers vehicle. Typically an install involves placing the 3rd Eye Gateway into the vehicle hooking it up the a power source from the vehicle and vehicle networks. This process also involves installing a monitor, cameras, and ancillary PSV hardware such as an inclinometer. |
| In-Service | It is a check box to show that the vehicle is in service. Service means when install on a vehicle was finished and the vehicle is capable of being used by the customer. |
| In-Service Since | It’s a date field for the date the vehicle went into service. Service means when install on vehicle was finished and the vehicle is capable of being used by the customer. |
| IRIS Radar | The IRIS radar is a new 3rd Eye RADAR solution that is used to replace the original back-up radar. This new radar offers better scanning ranges and more precise readings. The IRIS Radar is a Magnif-Eye solution that pairs with a new LED Radar display. |
| J1939 | Society of Automotive Engineers standard SAE J1939 is the vehicle bus recommended practice used for communication and diagnostics among vehicle components. |
| JasperSoft | An open source Java reporting tool, and the driver behind the page in classic called Advanced Reports. JasperSoft is a Business Intelligence tool that will be replaced by Power BI through Eye-Site BI. Jaspersoft allows us to schedule reports, and manage how they get distributed. |
| Jenkins | An open source automation server which enables developers around the world to reliably build, test, and deploy their software. 3rd Eye uses Jenkins for managing jobs that pull data from our database and pushes them to the Snowflake or our customers. Waste Management uses this service to simulate events in their demo environment. |
| Jira | Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management. Jira is used by the Development Team to track all software and firmware changes build and by the Product Management team to track all new enhancements and improvements. |
| Kick Bar | A type of hydraulic tipper used on a Rear End Loader (REL). A Kick Bar is a long bar that runs across the lower rear of a rear loader and with hooks locks into a commercial style container. Once connected the kick bar then actuates lifting the container and dumping it into the hopper of the vehicle. |
| Last Maintenance Date | It’s a date field that shows the last time the vehicle had maintenance done on it. |
| Latitude | The angular distance of a place east or west of the meridian at Greenwich, England, or west of the standard meridian of a celestial object, usually expressed in degrees and minutes. The first value when shown in GPS Coordinates. For example, the latitude is the first value shown in this sequence: 35.779011, -78.645560 For the USA the latitude should always be positive. |
| Line Of Business (LOB) | This tells us the type of business the body of the vehicle is used for. The Line of Business is critical field that is used for product success in Purif-Eye and Verif-Eye. The Line of Business are categorizations that help manage fleets and include Commercial, Container Delivery, Industrial, and Residential. |
| Longitude | The angular distance of a place north or south of the earth's equator, or of a celestial object north or south of the celestial equator, usually expressed in degrees and minutes. The second value when shown in GPS Coordinates. For example the latitude is the second value shown in this sequence: 35.779011, -78.645560 For the USA the longitude should always be negative. |
| MAC Address | The acronym MAC stands for Media Access Control, which is used to understand devices connected on a network. The term network in this case refers to the device on the local network such a Ethernet, Wi-Fi, and Bluetooth. This is a unique identifier for a piece of hardware and can help identify what devices are connected. |
| Magnif-Eye | The 3rd Eye product grouping for Safety benefits including such items as: Coaching, Live Streaming, and Magnif-Eye Video Requests. Magnif-Eye uses the window unit, and a conjunction of other attributes to help view drivers behavior and ensure their behavior aligns with company policy. |
| Manufacturing Service Agreement (MSA) | A contract manufacturing agreement is a legal document that outlines the terms and conditions of a company's relationship with contract manufacturer. This type of legal document is typically used with companies such as Heil where there is a manufactured product. In 3rd Eye the MSA in combination with the SLA is a signed agreement that dictates price of the solution, and both Hauler and 3rd Eye service expectations. Synonym(s): Service Level Agreement (SLA) |
| Marathon | Marathon Equipment Company is known throughout the world as a leading manufacturer of onsite commercial/industrial trash compactors, balers, and recycling. Marathon is one of the ESG Operation companies and is a part of the same organization as 3rd Eye. |
| Master Configuration File (MCF) | The Master Configuration File is a combination of sub-profiles called ICPs. The MCF on the portal is basically a profile. It contains all the needed attributes to ensure the gateway creates the correct information to support the product. For example a profile like 4_Comm_FEL_1 would contain information about how to create a Service Verification Event that is unique for a Heil vehicle. Synonym(s): Profile |
| Negative Disconnect | When a cutoff switch on the negative end of the battery. Some benefits of putting the negative side is reducing the potential of sparking as the negative terminal is grounded; although, if installed correctly a positive disconnect mitigates this risk. Synonym(s): Battery Disconnect |
| On Demand Video Request | A special type of video request that is done by a Hauler using the 3rd Eye Portal. The On Demand Video Request as a feature allows a user through a map to select a breadcrumb and highlight the breadcrumbs that they would like video for. The feature even allows the user to specify which cameras they would like video in relation to and the the duration. Synonym(s): Video Request |
| Operator | A person who drives a vehicle. Synonym(s): Driver |
| Optim-Eyes | One of 3rd Eye's main product offerings. Optim-Eyes is the product designed around maintenance. Optim-Eyes focuses on capturing J1939 data and Heil Body signals. This information is used to perform preventative analytics for maintenance awareness. By understanding the specialized signals 3rd Eye can identify if a vehicle is in critical need for maintenance or help prevent future maintenance needs by giving warning. For example 3rd Eye uses Heil Body Data to understand when cylinders need to be replaced before they go bad. |
| Overloads | In the Waste Industry an overload is when the garbage inside a container extends beyond the rim of the container. Specifically when the lid could not close on the container. If the waste is unevenly distributed and the lid could easily close if sorted properly that is technically not an overload. |
| Parcel | A piece of land, especially one considered as part of an estate. A parcel usually ties to a property boundary and is used for taxation purposes. All plots of land are on a parcel, and the parcels are managed by the local municipalities for a given area. |
| Parcel Association | A type of end-user association based on the location of a parcel in relation to the service point of the vehicle. This type of model looks for the closest parcel boundary point to the GPS point where the service occurred then ties them together as an association. Parcel association does not require a end-user to be identified and can do association with non-customer parcels. Parcel association is designed to inform of the accuracy of Synonym(s): Residential Association |
| Pilot Status | This is a field used to identify if a vehicle was in a pilot phase when the box is checked. |
| Ping Notification Email | This is a field that allows the 3rd Eye system to send emails to the listed email address in the field. These notifications are designed to inform the user when the vehicle is running. This feature is useful when trying to understand when a spare is utilized as they would typically be turned off. |
| Pneumatic | Containing or operated by air or gas under pressure. Pneumatic systems in a vehicle are typically related to brake lines. These systems use airflow to control the amount of pressure the break disks apply, thus allowing gradient braking. Pneumatics were also used in vehicles typically prior to 2005 for air conditioning controls. |
| Pneumatic Pressure Switch | A pressure switch is a simple electromechanical device that is triggered by pressure to turn an electrical circuit on or off. We use these switches to understand if an pneumatic device is turned on. In the case of a Garbage truck, this may be if the system uses a work brake or parking brake. |
| Portal | The universal name for the 3rd Eye website. This is where users would log in to view their 3rd Eye Gateways and systems as well as all data related to those systems. Synonym(s): TEMWA, Classic, Eye-Site, UI/UX |
| Positive Disconnect | When a cutoff switch on the positive end of the battery. In accordance to the NHRA (National Hot Rod Association) best practice is to install the disconnect on the positive terminal, this causes the circuit to close allowing no new power to carry across the wires. Synonym(s): Battery Disconnect |
| Power BI | An interactive data visualization software product developed by Microsoft with a primary focus on business intelligence. It is part of the Microsoft Power Platform. Power BI is used by our Business Intelligence team and Eye-Site to power reporting. This will replace Jaspersoft in the near future. |
| Positive Service Verification (PSV) | The act of PASSIVELY capturing services performed by hauler operators to their end-user customers. This is done in 3rd Eye via a variety of different mechanisms such as switches, body codes, chassis codes, or AI. |
| Pounds per Square Inch (PSI) | The pound per square inch or, more accurately, pound-force per square inch is a unit of pressure or of stress. It is the pressure resulting from a force of one pound-force applied to an area of one square inch. In 3rd Eye this would be used to understand Hydraulic pressure in a garbage truck. Based on the type of Hydraulic system used by the Hauler on the vehicle could determine the exact hydraulic switch required. |
| Prairie Robotics | Prairie Robotics installs cameras, GPS, and AI-enabled computers on recycling collection trucks. Artificial Intelligence is used to both automatically identify contaminants and generate educational material customized for each household. Prairie is our business partner in Contamination AI workspace to help 3rd Eye detect contaminants in service transactions and tie them back to the customer. Synonym(s): Purif-Eye, Contamination |
| Production Portal | The universal name for the 3rd Eye Customer website, this is a specific environment on the portal that is where all active users gain value from our system. This is where users would log in to view their 3rd Eye Gateways and systems as well as all data related to those systems. The URL for Demo is: https://3rdeyecam.com/tem/awti/login |
| Profile | The controlling code on a Gateway that determines what functionality it will perform. The profile on the vehicle is configured to determine such things as, what cell provider to use, what PSV events to capture, if the vehicle will user Tablet to Gateway. The URL for Profiles is: https://3rdeye.atlassian.net/wiki/spaces/CFT/overview Synonym(s): MCF, ICP |
| Proximity Association | A type of end-user association based on the location of the bin in relation to the service point of the vehicle. This type of model looks for the closest end-user GPS point to the GPS point where the service occurred then ties them together as an association assuming the end-user meets some additional criteria. Synonym(s): Commercial Association |
| Proximity Switch | A proximity sensor is a sensor able to detect the presence of nearby objects without any physical contact. A proximity sensor often emits an electromagnetic field or a beam of electromagnetic radiation, and looks for changes in the field or return signal. In the case of a Garbage truck, proximity switches tend to be used as industrial solutions to understand arm position, hopper blade position, and more. Proximity switches were originally used to capture PSV via a Whitecastle harness spliced into the existing proximity switch; but, it was determined their complexity to maintain led to loss of events. Since that concern the team has switched to inclinometers and alternative devices deemed more reliable as the part can be readily controlled. |
| PSV RADAR | A system for detecting the presence, direction, distance, and speed of objects. This is done by sending out pulses of high-frequency electromagnetic waves that are reflected off the object back to the source. For 3rd Eye RADAR is used for solving complex PSV solutions that cannot be done through automated collection systems. One key example is capturing bags/objects thrown into the hopper of a rear loader. |
| Purif-Eye | The 3rd Eye product grouping for contamination benefits including such items as: Service Bureau and Events to Review. Purif-Eye uses the specialized contamination camera bracket in conjunction with a light to illuminate contents of the hopper. The objective of Purif-Eye is to help a hauler identify if unwanted waste enters to hopper that needs to be either billed or communicated back to the customer. Synonym(s): Contamination, Prairie Robotics |
| Qwik-Tip | QWIK-TIP RHINO-XL is a patented commercial container attachment designed to improve safety and speed up collections of commercial accounts. The Qwik-Tip uses Hydraulic pressure to tip a commercial container into the hopper of a rear loader. In 3rd Eye we use a Hydraulic Pressure Switch to capture PSV from a Qwik-Tip solution. |
| Reeve Cylinder | A reeve cylinder is a type of hydraulic cylinder that is mounted to the top of a Rear End Loader. When actuated it pulls a cable with a hook tightening the cable with the ultimate objective to lift a container attached on the other end. Typical commercial containers have a hook loop in the back, where this can be attached. When attached and lined up to the back of a rear loader it then allows the container to pivot dumping it's contents into the hopper. For 3rd Eye we would attach a hydraulic pressure switch to the Reeve Cylinder to capture when commercial service occurs. |
| Rear End Loader (REL) | Garbage Trucks that have a hopper in the rear of the unit. These trucks are the workhorses for refuse collection in large cities and small towns around the world. Whether the route is commercial or residential, their versatility allow them to be used in most if not all applications. Rear loaders tend to have helpers who support ensuring the route gets completed. In residential applications the helpers will ride on the back of the unit while in commercial they tend to sit in the cab. |
| Received Cameras | These are check boxes that identify if a camera has sent a signal through the specific port. This field is crticial to understand if a vehicle is functioning and his is a check box that shows the cameras installed ticked in the check box. |
| Reset UDU Count | The 3rd Eye Portal has fields that help identify how often a device has had an RMA, a Hard Reboot, and been tampered with. These are the UDU Counts, which can all be reset via a button on the vehicle details page. You may want to reset this because you switched out the device moving it to a new vehicle. |
| Residential Association | A type of end-user association based on the location of a parcel in relation to the service point of the vehicle. This type of model looks for the closest parcel boundary point to the GPS point where the service occurred then ties them together as an association. Parcel association does not require a end-user to be identified and can do association with non-customer parcels. Parcel association is designed to inform of the accuracy of Synonym(s): Parcel Association |
| Residential Front End Loader (RFEL) | A refuse collection vehicle that collects garbage from the front of the vehicle. These vehicles are standard Commercial Front End Loaders but equipped with a specialized can that sits on the front of the vehicle. This can can either be a Curotto-Can (called an AFL) or a Carry Can that uses Tippers that are either electrical or hydraulic. When using a Carry Can the driver may have helpers who can improve efficiency by helping load the garbage at each stop. Synonym(s): Automated Front Loader (AFL) |
| Return Merchandise Authorization (RMA) | Return Merchandise Authorization is when the vehicle is returned to the manufacturer for repair or replacement and the sent back to the customer. The RMA process is typically a part of Warranty and is more typically used by 3rd Eye installers and service technicians than by our customers. |
| RMA Count | It’s the total number of times a vehicle has been to Return Merchandise Authorization (RMA). |
| Roll Off Hoist (ROH) | An industrial solution designed to collect specialized roll-off containers, self-contained compactors, and compactor containers. These vehicles employ a winch and a cable to pull containers or other bodies up onto the truck's bed. Compatible roll-on/roll-off containers and bodies must have a hook in the front to connect with the cable. |
| SD Cards | This is a recording storage device inside our gateway or units that seat on the trucks. It helps store captured or save video/events. |
| Service | Service is 3rd Eye is when a end-user container is or isn't collected. This is done via Service Verifications or Service Exceptions as a subsection of Positive Service Verification. We use Service to drive value for Verif-Eye and Purif-Eye such as understanding overloads, bulk, contamination, etc. |
| Service Bureau | A Product of 3rd Eye offers to Haulers that is powered by Verif-Eye and Purif-Eye. This product is found in Events to Review on the 3rd Eye portal. |
| Service Exceptions | Events where a service does not occur. These events can be triggered via Tablet to Gateway, Button Boxes via Discrete Inputs, J1939 button boxes, etc. Typically Service Exceptions are triggered by the driver signaling a concern to not be able to complete service. In a future state 3rd Eye would like to passively capture service exceptions through AI analytics. |
| Service Level Agreement (SLA) | Defines the level of service you expect from a vendor, laying out the metrics by which service is measured. In 3rd Eye the SLA is a technical pricing menu that dictates the cost of services by 3rd Eye to the hauler. Synonym(s): Manufacturer Service Agreement (MSA) |
| Service Verifications | Events where service does occur. These events can be triggered by buttons, inclinometers, pressure switches, body codes, etc. Typically Service Verifications are triggered by a driver operating the vehicle to grab or service a container. In a future state 3rd Eye would like to passively capture service verifications through AI analytics. |
| SIM | A sim is an integrated circuit that securely stores international mobile subscriber identities. |
| SIM Mangement | This is where we manage the sim related to this vehicle and make sure they are connecting to the cellular network. |
| Site | The building/location where the haulers business is managed. Typically a hauler will have multiple divisions where they park their vehicles so they can easily service their customers. For example FedEx is headquartered in Little Rock Arkansas, but it has divisions all across America that they use for loading packages onto vehicles that deliver packages. Synonym(s): Division |
| Snowflake | A Complete Operational Software Package Built For The Waste Industry. Cloud based software. Types: Billing software, Routing software, Operations. Soft-Pak is one of the ESG Operation companies and is a part of the same organization as 3rd Eye. |
| Soft-Pak | Soft-Pak is the leading back-office system software provider that is an ERP and a CRM. Soft-Pak is one of the ESG Operation companies and is a part of the same organization as 3rd Eye. Soft-Pak offers a hosted cloud based SaaS solution or an on-premise solution. The purpose of Soft-Pak is to manage routes, billing, and customer service and links to 3rd Eye for customer association and service bureau. |
| Spare | This tells is if the vehicle is a spare when checked and vise versa |
| Stage Portal | The universal name for the 3rd Eye QA/QC website, this is a specific environment on the portal that is where the Quality Assurance and Quality Control team test all newly added features. All production releases must pass through Stage in order to be deployed. The URL for Stage is: https://stage-bwa.3rdeyecam.com/tem/awti/login |
| Status (Vehicle Details) |
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| Street Side Camera | The camera label on a vehicle facing the left side of the vehicle or the street side. This camera is used so a driver can easily see their left blind spot for changing lanes. |
| Support | The generic term used to define our team that managed our customer requests/questions. This group ensures our product is continually maintained. This group also allows our customers have a easy access to resources that are sophisticated and technically capable of in-depth trouble shooting. This team manages tickets out of ZenDesk. |
| Swagger | A software that allows you to describe the structure of your APIs so that machines can read them. Swagger is a project used to describe and document RESTful APIs. The Swagger specification defines a set of files required to describe such an API. These files can then be used by the Swagger-UI project to display the API and Swagger-Codegen to generate clients in various languages. |
| Third Eye Manager Web Application (TEMWA) | The original user interface and experience of the 3rd Eye Portal. This system is where users are able to log in and view their 3rd Eye systems and all related data. This is planned to be replaced with Eye-Site in the near future. Synonym(s): Portal, Classic |
| Tenant | The name of our customers company. The Tenant typically is the businesses name and the divisions are all the sites the business owns. For example McDonalds would be a Tenant and McDonalds Mason Road Katy would be a division. In the Refuse Industry examples of tenants would be: Republic, Athens Services, Leck Waste Services, Waste Connections, Waste Management, GFL, etc. |
| Test Portal | The universal name for the 3rd Eye development website, this is a specific environment on the portal that is where the development team test all newly coded features. This portal is used to validate code can be deployed to the environment and is used as the team builds out new components on the portal. This typically involves deploying small incremental code changes as a team member works on a new feature. The URL for Test is: https://test-bwa.3rdeyecam.com/tem/awti/login |
| Tipper | A device that is installed on a garbage truck and used to lift containers and dump them into the hopper. Tippers are typically used on Rear End Loaders (REL) and Manual Side Loaders (MSL). They are usually designed to support standard residential containers varying between 32 to 96 gallons. The standard for a tipper is hydraulic, but they also do come in electric options. |
| User Experience (UX) | User experience (UX) encompasses all aspects of the end-user's interaction with the company, its services, and its products. As an example, consider a website with movie reviews. Even if the UI for finding a film is perfect, the UX will be poor for a user who wants information about a small independent release if the underlying database only contains movies from the major studios. |
| User Interface (UI) | User interface (UI) design is the process designers use to build interfaces in software or computerized devices, focusing on looks or style. This can include display screens, keyboards, a mouse and the appearance of a desktop. It is also the way through which a user interacts with an application or a website. |
| User Interface / User Experience (UI/UX) | User interface design or user interface engineering is the design of user interfaces for machines and software, such as computers, home appliances, mobile devices, and other electronic devices, with the focus on maximizing usability and the user experience |
| Under Dash Unit (UDU) | The 3rd Eye device that is installed into the vehicle. This is a silver box that is the power house of the 3rd Eye system, and is a computer running Linux based operating system. This device captures all the Magnif-Eye and Verif-Eye events, as well as all information from the J1939. If the Gateway is not functioning the vehicle will not properly appear on the 3rd Eye Portal: Classic or Eye-Site. Synonym(s): V3, V4, Gateway |
| Unit Number | |
| Unit Serial Number | |
| V3 | The older version of the 3rd Eye Gateway, this device is no longer supported in the field. It used cellular 3G technology that is not available for usage anymore. |
| V4 | The 3rd Eye device that is installed into the vehicle. This is a silver box that is the power house of the 3rd Eye system, and is a computer running Linux based operating system. This device captures all the Magnif-Eye and Verif-Eye events, as well as all information from the J1939. If the Gateway is not functioning the vehicle will not properly appear on the 3rd Eye Portal: Classic or Eye-Site. Synonym(s): Gateway, UDU |
| Vehicle API | An API that is designed around manipulating the vehicle record. The Vehicle API allows a user to update vehicle details such as the name and the body model. The API also allows users to pull odometer, engine hours, and fuel usages. Plus it also allow a user to get breadcrumb information. This API authenticates using a administrative user, and is included in our 3rd Eye package. |
| Vehicle Name | |
| Vehicle Tampering Count | |
| Vehicle VIN | This is the identifying number for a specific chassis (the vehicle). The acronym VIN stands for Vehicle Identification Number. The VIN is required for any motor vehicle from a small car to a large 18-wheeler. The VIN is standardized by the National Highway Traffic Safety Administration and is always a 17-character identifier. In 3rd Eye the VIN is critical for various product functions such as the Collection API, and the Vehicle API. Synonym: Chassis VIN, VIN |
| Verif-Eye | The 3rd Eye product grouping for contamination benefits including such items as: Service Bureau, Events to Review, Collection API, Service Verifications, Service Exceptions, and Tablet to Gateway. Verif-Eye uses the specialized PSV cameras, brackets, and ancillary hardware to perfectly capture service. The product is designed around each body type and model to ensure the best possible capturing of service. The objective of Verif-Eye is to help a hauler identify if end-user containers were collected and the conditions of the collection. |
| Video Request | These are requests for video that are submitted by our customers or the internal team to pull video off the 3rd Eye Gateway based on specific requirements, such as address and time. The videos vary in length and serve differing purposes based on the customers need such as to capture footage of an accident or to confirm if a container was put out. |
| Video Request API | An API designed around automating the video request process. This API allows a user to request videos at a specific time of day and 3rd Eye to then pull the video, if available, and share them back to the requestor. This API is managed via the new Service Tier, and the requests can be viewed in Classic under Video Requests when checking the View API checkbox. |
| VIN | This is the identifying number for a specific chassis (the vehicle). The acronym VIN stands for Vehicle Identification Number. The VIN is required for any motor vehicle from a small car to a large 18-wheeler. The VIN is standardized by the National Highway Traffic Safety Administration and is always a 17-character identifier. In 3rd Eye the VIN is critical for various product functions such as the Collection API, and the Vehicle API. Synonym: Chassis VIN, Vehicle VIN |
| White Castle Harness | A specialized industrial grade harness that allows for transport of an electrical signal that can be used by our 3rd Eye system to identify events. The White Castle harness is used in conjunction with all our PSV hardware solutions including inclinometer, hydraulic pressure switch, PSV radar, electrical pressure switch, and proximity switch. The pneumatic pressure switch has a build in white castle harness. |
| Window Unit | The specialized designed Magnif-Eye camera that is mounted into the DOT compliant window location. It is used to capture driver behavior and road conditions. The camera has a variety of LEDs that are used to indicate system performance and metrics. The unit also contains accelerometers and other componentry that allows us to capture and trigger events. |
| Window Unit Serial Number | |
| YAML Ain't Markup Language™ (YAML) | YAML is a human-friendly data serialization language for all programming languages. YAML is a file type we use for our APIs. It contains the definition and functionality of the API that could be extracted and read through various open source applications. |
| Zendesk | Zendesk is a customer support application that allows users to submit tickets, talk with representatives, and track issue management. In 3rd Eye Zendesk is the solution used by our Support team to ensure customer satisfaction for their 3rd Eye Experience. |