Guide Purpose:

• This guide is designed to:
  • Show if vehicle has Optim-Eyes
  • Show where to find Optim-Eyes details
  • Highlight Optim-Eyes details
  • Alternate ways to confirm Optim-Eyes
• This guide is NOT designed to:
  • Explain what Optim-Eyes is
  • Fix Optim-Eyes if it’s broken

How to Identify if a Vehicle has Optim-Eyes

1. Go to the Administration tab
2. Select the configuration menu
3. Select the Companies menu
4. Select the tenant’s name by scrolling through the dropdown
5. Verify that the Optim-Eyes box is checked
   1. If this is not checked and it supposed to be, please contact your manager.
   2. When this is checked, it may take up to one hour for Optim-Eyes to reflect on the customer portal
      

Identify J1939 is Working for Optim-Eyes.

1. Go to vehicle Health tab
2. Select the tenant’s name by searching or scrolling through the dropdown
3. Review the status of J1939 (J1939 is required for Optim-Eyes to work)
   1. When its green, J1939 is available and working
   2. When its red, it means J1939 is not working/failing.
      1. This means it will fail Optimize digital QC.
   3. When its gray, it means J1939 is not available.
      1. Consult your install forms to see if the truck should have J1939.
         

How to View Optim-Eyes Dashboard

1. Go to Vehicle Health on customer’s account
   1. If you do not know how to switch to a customer ‘s account, Reference our guide on how to switch Tenants.
2. Select Optim-Eyes menu
   1. This is a third-party solution created by Optimum Fleet health. There are 2 types of Optim-Eyes
      1. Optim-Eyes Chassis: This is automatically enabled when the Optim-Eyes button is checked as discussed above.
      2. Optim-Eyes Body: To enable this feature, you will need to check the Optim-Eyes box from the administration tab and reach out to the data-lakes team through email (datalakedev@doveresg.com). In this email you will need to tell data lake team the customer and to enable Optim-Eyes body on the back end.
3. Select dashboard button
   

How to View Optim-Eyes Map

1. Select Map button
2. Click on the zoom button to Zoom in to customer location on the app
   1. Green vehicle means no problems
   2. Yellow vehicle means potential problems
   3. Orange vehicle means there is a problem that needs attention
   4. Red vehicle means there is a critical problem
3. Highlighted vehicles show they have Optim-Eyes enabled
4. Search vehicle dropdown to see specific vehicle has Optim-Eyes
   1. If vehicle is recently added, it might take up to an hour to reflect in the dropdown after its being added
      

Alternate Way to View Optim-Eyes (Timeline) 

1. Select Timeline
2. Search vehicle dropdown to see specific vehicle has Optim-Eyes
   1. If vehicle is recently added, it might take up to an hour to reflect in the dropdown after its being added